How do I reserve a puppy?
Reach out through our contact form or WhatsApp with the puppy you're interested in. Once we confirm availability, a deposit secures your puppy. The deposit is taken off the final balance.
How do I pay, and how long is a puppy held for me?
We accept Zelle, Cash App, Chime and Apple Pay. Please include your order reference in the payment note. Once paid, reply to your confirmation email or message us on WhatsApp with a screenshot and we will confirm your puppy. Puppies are held for 48 hours.
What does the health guarantee cover?
Every puppy leaves us checked by a vet, vaccinated for its age, dewormed and microchipped, with full records supplied, plus a written health guarantee against defects present from birth. We recommend having your own vet examine your puppy within 72 hours of arrival.
Do you deliver, and what are my options?
Yes, we're based in the US and we ship all over the world. Options include ground transport nationwide, a flight nanny who flies with your puppy on a commercial flight, and local or airport pickup. See our Puppy Delivery page for details.
What comes with my puppy?
Vet exam records, vaccination and deworming records, microchip registration, and your written health guarantee. We're also available for questions long after you bring your puppy home.
Are your puppies registered?
Registration varies by puppy. Some are UKC registered, noted on that puppy's listing. Ask us about the registration status of any puppy you're interested in.
At what age can I take my puppy home?
Puppies typically go to their new homes once they're fully weaned and have had their first round of vaccinations, generally around 8 weeks old.
Can I see more photos or ask about a specific puppy's temperament before reserving?
Of course. Message us through the contact form with the puppy's name and we'll answer any questions and share more photos or video.